Day of the Raven

All paperbacks are signed by the author. If the book is being purchased for someone other than the customer name used at checkout, please provide the correct name for the inscription at checkout.

1. How long does it take to receive my order?

For digital products, you will receive your purchase within minutes of completing the order. Physical products will be shipped within three to five business days after purchase, depending on supplies and customization options.

2. Can I return a physical item?

Yes, you can return a physical item within 30 days of receiving it. To be eligible for a return, the item must be in the same condition as when you received it, unworn or unused, with tags when applicable, and in its original packaging. Please note that we do not accept returns for digital products, including eBooks and audiobooks.

3. How do I request a return?

To start a return, please contact us at leedawnabooks@gmail.com. We will provide you with a return shipping label and instructions on how and where to send your package. Please note that items sent back without first requesting a return will not be accepted.

4. What should I do if my item is damaged or defective?

If you receive a damaged or defective item, please contact us immediately. We will evaluate the issue and make it right.

5. Can I exchange an item?

Yes, you can exchange certain physical items. The fastest way to ensure you get what you want is to contact us at leedawnabooks@gmail.com to return the item you have. Once the return is accepted and refund issued, make a separate purchase for the new item.

6. Are there any items that cannot be returned?

Yes, there are certain types of items that cannot be returned. These include perishable goods, custom products, digital products such as eBooks and audiobooks, personal care goods, hazardous materials, flammable liquids, gases, and gift cards. If you have any questions or concerns about a specific item, please get in touch with us.

7. What is the refund process?

Once we receive and inspect your return, we will notify you if the refund is approved or not. If approved, the refund will be automatically issued to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.

8. What if I haven't received my refund?

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at leedawnabooks@gmail.com.

9. Is there a cooling off period for European Union customers?

Yes, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order of physical products within 14 days, for any reason and without justification. The item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

10. How can I contact LeeDawna Books?

You can contact us at leedawnabooks@gmail.com. We are here to assist you with any questions or concerns you may have.

Make the most of your reading experience with the power of Bookfunnel!

Bookfunnel is a convenient platform allowing you to easily access and read eBooks and Audiobooks. Whether you prefer reading on your computer, tablet, smartphone, or e-reader, Bookfunnel provides a seamless reading experience across devices. Here's how you can get started:

1. Purchase your eBook from Lee Dawna Books. Once you've completed your purchase, you'll receive a confirmation email with a download link.

2. Click on the download link in the email. This will take you to the Bookfunnel website.

3. On the Bookfunnel website, you'll be prompted to enter the email address you used at checkout on Lee Dawna Books. This is necessary to verify your purchase and ensure that you have the rights to access the eBook or Audiobook.

4. After entering your email address, you'll be redirected to a page where you can choose your preferred reading format. Bookfunnel supports various formats, including EPUB, MOBI, and PDF. If you aren't familiar with these formats, no worries! Just select your reading preference by device and the eBook or Audiobook will be downloaded to your device right away.

5. Once the download is complete, you can open the eBook using your preferred eReader app or software. Bookfunnel is compatible with popular eReader apps such as Kindle, iBooks, and Adobe Digital Editions. Start reading and enjoy the thrilling adventure that awaits you! Bookfunnel ensures a smooth reading experience with features like customizable font sizes, bookmarking, and highlighting.

Remember, Bookfunnel also offers a cloud storage library, so you can access your eBooks from any device with an internet connection. This means you can seamlessly switch between devices without losing your progress.

If you have any questions or encounter any issues while using Bookfunnel, don't hesitate to reach out to our support team at leedawnabooks@gmail.com. We're here to help you make the most of your reading experience.

Thank you for choosing Lee Dawna Books and happy reading!